An Adoption Model of Software as a Service (SaaS) in SMEs
نویسندگان
چکیده
Software as Service (SaaS) model of cloud computing is currently one of the most advanced technology innovations. Due to its scalability and network-based operation, SaaS offers opportunities for small and medium enterprises (SMEs) to take advantage of the latest technology without costly investment on IT infrastructure and expertise. Despite its benefits, SMEs’ adoption of SaaS is not prevalent. In this paper, by synthesizing Diffusion of Innovation theory, Technology-OrganizationEnvironment theory and Protection Motivation theory, we propose a conceptual model which explains adoption factors of SaaS in SMEs. Our proposed model extends focus on protection motivation of SMEs in assessing SaaS adoption risks in addition to technology, organisation, and environment factors.
منابع مشابه
Determinants of SaaS ERP Systems Adoption
ERP systems are now offered on the cloud under Software as a Service (SaaS) model. For small and medium sized enterprises (SMEs), this is considered the best opportunity to take advantage of the capabilities of an Enterprise Resource Planning (ERP) system without the investment and management costs associated with the on-premise model. This study investigates the factors influencing the adoptio...
متن کاملSmall and Medium Enterprises using Software as a Service: Exploring the different roles of intermediaries
Software as a Service (SaaS) can provide significant benefits to small and medium enterprises (SMEs) due to advantages like ease of access, 7*24 availability, and utility pricing. However, underlying the SaaS delivery model is often the assumption that SMEs will directly interact with the SaaS vendor and use a self-service approach. In practice, we see the rise of SaaS intermediaries who can su...
متن کاملTriggers of Cloud ERP Adoption in SMEs
Small and Medium Enterprises (SMEs) could benefit immensely with Enterprise Resource Planning (ERP) systems that can support their business functions and manage their organization‘s information (Seethamraju and Seethamraju 2008). However, traditional ERP are highly resource intensive for its acquisition and maintenance (Light 2001), yet, most SMEs are unable to afford them (Fuller and McLaren 2...
متن کاملAdoption Reasons for Enterprise Systems as a Service - A Recap of Provider Perspectives
In 2003 the concept of Application Service Provision (ASP) as a way to provide Enterprise Systems (ES) to Small and Medium sized Enterprises (SMEs), “hyped”. In 2013 we saw the same “hype” but now with the Software as a Service (SaaS) model. Even if labelled differently, these concepts seem to mean the same and so, in this paper, we explore if providers perspective for the adoption of external ...
متن کاملSoftware-as-a-Service in Small and Medium Enterprises: An Empirical Attitude Assessment
Cloud service providers praise Software-as-a-Service (SaaS) as very attractive for small and medium enterprises (SMEs). Yet, little research has been done on the SMEs’ perspectives on this matter. This paper presents the results of a survey conducted among German enterprises that clarifies their views of SaaS. Starting with the actual IT situation, we show the prerequisites as well as the reaso...
متن کامل